At this time, all sales are final and orders can not be cancelled.
Once an order is complete we usually begin preparations for shipping your order as soon as possible. Cancellation requests are only reviewed only if your package has not been shipped.
Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. If you have placed an order and would like to cancel your order, there will be a $5 cancellation fee applied.
To cancel an order, you placed with us, you must contact customer support at: hi@embracelashes.com as soon as possible. When contacting customer support to cancel an order, please use the same email address you used to place your order and provide your first and last name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be cancelled.